Shawna Dahlin, Senior Marketing Manager, leads the CRM marketing channel for Microsoft Store. Her program drives both online and foot traffic to microsoftstore.com and brick-and-mortar Microsoft retail stores. Shawna has 12 years of marketing experience, including 10 years in marketing at Microsoft. Shawna lives in beautiful Bellevue, Washington and holds a B.A. from the University of California, San Diego.